Refund policy

Everything we sell is a digital product
Nothing is posted to you, so there is nothing to send back. Your files or your course access are delivered immediately after payment, on screen and by email.

Our guarantee
Close the Day and The 3AM Page: use the page for seven nights. If your evenings are honestly no different, email us within 14 days of your purchase, tell us which nights you used it and what did not work, and we will refund you in full.

The 14-Day Evening Reset and Close the Day Complete: go through the fourteen days. If your evenings are honestly no different at the end of them, email us within 30 days of your purchase, tell us where it stopped working for you, and we will refund you in full.

We read every one of these emails, because it is the only way we find out what is still missing.

How to ask for a refund
Email info@viveyaco.com from the address you used to buy, with your order number and the few lines described above. We reply to every request. Approved refunds go back to your original payment method, and your bank usually shows them within five to ten business days.

Immediate access and your statutory rights
These are digital products supplied immediately. By completing your purchase and downloading your files or opening your course, you ask us to start supplying the content right away, and you accept that you lose the 14-day statutory right of withdrawal that would otherwise apply to consumers in the European Union and the United Kingdom.

The guarantee above is given by us voluntarily. It is separate from that statutory right and, in practice, more generous than it. Nothing in this policy limits any right you have under mandatory consumer protection law, including where a product is faulty, not as described, or never delivered.

If something simply does not work
If a file will not download or open, or your course access does not arrive, that is not a refund question, it is our mistake to fix. Email info@viveyaco.com and we will send it to you by hand.

Cancellations
Because delivery is immediate, an order cannot be cancelled once payment is complete. If you bought something by mistake, email us within 24 hours and we will look at it.

Contact
Email: info@viveyaco.com.